Cancellation Policy

It is necessary for you to understand how our Cancellation Policy works before you proceed with the cancellation.

How To Cancel AFM Subscription Packages

You can cancel your subscription only through email.

When you decide to cancel your yearly contract – Gold/Silver Package, you have the option to do so on our website. Please be informed that a twomonth penalty applies if the contract is cancelled.

If you’re sure about canceling your contract, we can’t convince you to stay. Please follow the instructions below.

How To Cancel the Subscription via Email

Follow these instructions:

  1. Write a cancellation email
  2. Include all the relevant information about your account along with the subscription details.

You can visit to get your account details. For information related to your subscription, visit Please don’t forget to include ‘Order/Subscription ID’ in your email.

  1. Provide the reason for cancellation
  2. Send the email to
  3. Wait for our response and further instructions

Please note that after you send a cancellation email, you will be still charged for the two consecutives months. Usually this is the time period required to confirm & accept the cancellation of the contract. You won’t be charged after you receive our cancellation acceptance email along with cancellation effective date and thus your contract with us will be terminated & closed.

Get in touch to know more about our advance cancellation.

For any queries, you can get in touch with our customer service reperesentative over the phone – 050 989 4662

Contact Us

Capital Plaza Towers,
Office Tower, Office 1202,
Abu Dhabi, Corniche Street,
P.O. Box: 60885
Dubai Investment Park 2,
Aman Warehouse, Office 3,
Dubai, UAE

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